Are you passionate about finance, customer relationships, and ensuring smooth payment processes? As a Credit Controller, you play a crucial role in managing our accounts receivable, ensuring timely payments, and maintaining strong relationships with our customers. You are the key to keeping our financial operations running smoothly by proactively identifying risks, following up on outstanding invoices, and collaborating with various teams to optimize our credit control process.

In this role, you will be responsible for monitoring payment deadlines and anticipating any potential risks to ensure that invoices are paid on time. When payments are overdue, you take the initiative to send reminders and follow up with customers by phone when necessary. You engage directly with clients, addressing outstanding balances while maintaining a positive and professional relationship. By keeping a close watch on overdue receivables and analyzing potential collection risks, you help minimize the overall daily sales outstanding (DSO).

To resolve payment issues efficiently, you communicate proactively with both internal and external stakeholders. You work closely with customer service to ensure that any disputes or concerns are addressed effectively, while also collaborating with the sales team and customer contact center to refine processes and enhance collection strategies. Keeping clear and accurate documentation of all payment challenges and customer interactions is a key part of your role, allowing you to track progress and take the right actions at the right time.

In addition, you assess financial risks related to customer orders and make decisions regarding order blocking and release when necessary. You also handle ad hoc issues and contribute to various projects, continuously seeking ways to improve our credit control procedures and optimize efficiency.

As a Credit Controller, you are much more than just a numbers person—you are a proactive problem-solver and a crucial link between finance, sales, and customer service. If you enjoy taking ownership of financial processes, building strong client relationships, and working in a dynamic environment where your expertise truly makes a difference, we would love to hear from you. Apply now and be part of our ambitious and growing team!

Develop yourself in this close-knit team and participate in the fun events that are organized within the organization. We are happy to tell you more about the company if you are interested!